w skrócie.
wysłałem kopię dowodu osobistego i jeden z wyciągów z banku.
moje pytanie ? jeżeli na rachunku nie widnieje IBAN jaki dokument im wysłac ?/ co zrobic ?
z góry dzięki za odpowiedź !
poniżej imejl od suportu.
Thank you for your documents.
We have reviewed your information and can confirm that your photo ID has been accepted and stored securely to your account.
Regretfully, the copy of your Bank Statement received could not be accepted, as the complete IBAN was not visible.
We kindly ask you to send a copy of your Bank Statement or Relevé D'identité Bancaire (RIB) displaying the full IBAN as soon as possible in order to continue the validation of your account.
Thank you for your cooperation.
Regards,
Mary
PokerStars Verification Team