Witam
Chciałem kupić HM2, jednak zapomniałem zwiększyć limit na karcie. Gdy już zwiększyłem i jeszcze raz próbowałem zapłacić, zablokowali mi transakcje i wysłali takiego maila:
Hello Jakub,
I am sorry that your recent payment was flagged for manual review. Accounts can be flagged for various reasons such as when billing information is incomplete, a high dollar value order is placed, or when several orders are placed in a short period of time. Because the security of our customers and the public at large is of incredible importance to us, in those instances we request more information from the account holder. I should let you know that the documentation I am requesting can provide only enough information to confirm with your bank that the card used is yours. I also want you to know that our email system is operated on a secure server; we take your privacy very seriously.
To complete your transaction, please reply with one of the following: A scanned copy of a photo ID or a utility bill, credit card bill, or bank statement with your name and address on them (please obscure any account numbers when scanning). Thank you for your cooperation.
If this was indeed not purchased through us or a retailer, we will be willing to work with you in exchange for the contact information and how you found the seller.
If we do not hear back within 5 days, the credit card will be refunded and the license disabled.
Regards,
Chris (udbrky)
Customer Support
Hold'em Manager and Table Ninja
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.
Z tego co tu czytam to muszę im przesłać ksero czegoś, ale nie jestem w tym biegły i nie za bardzo wiem czego. Mógłby mi ktoś pomóc. Z góry dzięki.
